Shipping Policy

At Sagar Ayur Pharma, we aim to deliver all orders safely and on time. Our Shipping Policy explains how we process, pack and deliver products across India.

 Order Processing

After your order is placed, our team begins processing it within the standard working hours. Most orders are packed and handed over to the delivery partner within one to two working days. During peak seasons or high order volumes, processing may take slightly longer, but we ensure clear communication throughout.

 Delivery Timeline

Delivery time depends on your location, courier availability and order size.

For most major cities, delivery usually takes between three to seven working days.

Remote or interior locations may take a little longer.

Once your order is dispatched, you will receive a tracking link or AWB number to follow the shipment until it reaches your address.

 Shipping Partners

We work with reliable and trusted courier partners who handle Ayurvedic and wellness products with care. They ensure safe handling, proper packaging and timely delivery. Courier service availability may vary depending on pincode and region.

 Shipping Charges

Shipping charges, if applicable, will be shown at the time of checkout before payment.

Certain products or order amounts may qualify for free shipping based on ongoing offers or promotions.

 Incorrect Address or Failed Delivery

Please make sure that your address, mobile number and pincode are correct while placing the order.

If the courier partner is unable to deliver due to an incorrect address, unreachable number or repeated failed attempts, the order may be returned to us. In such cases, re-shipping may require additional charges.

 Order Tracking

After dispatch, you will receive tracking details through email or SMS.

You can use the tracking link to check the status of your shipment at any time.

If there is a delay beyond the expected timeline, you can contact us and we will coordinate with the delivery partner.

 Damaged or Tampered Packages

If you receive a package that looks damaged, opened or tampered with, please inform us within 24 to 48 hours along with clear images.

Do not use the product if the seal is broken.

Our team will guide you with the next steps as per our Cancellation & Refunds Policy.

 International Shipping

At present, we deliver only within India. International shipping will be introduced in the future, and updates will be provided on the website.

 Contact Us

For any shipping-related queries, you can reach us at email: support@sagarayurpharma.com or call: +91 80 2528 8660 or WhatsApp +91 88844 01270

We are here to help and ensure a smooth delivery experience with Sagar Ayur Pharma.