🚚 Get free home delivery across India on orders above ₹499
Get free home delivery across India on orders above ₹499

Terms & Conditions

Terms and Conditions

Welcome to Sagar Ayur Pharma. By using our website and services, you agree to the terms and conditions mentioned on this page. We request all users to read these terms carefully before making a purchase or using any feature of the website.

 Website Usage

The information and products available on this website are meant for personal use. You must be at least 18 years old to place an order. By accessing or using the website, you agree that all information provided by you is accurate and complete.

 Product Information

Sagar Ayur Pharma is an Ayurvedic marketplace. Product details, ingredients, instructions and images are provided as shared by manufacturers or suppliers. We try our best to ensure accuracy, but there may be minor variations depending on product batches or packaging updates.

The products listed are not meant to replace medical advice. Customers are advised to consult a doctor or certified practitioner before using any Ayurvedic or herbal product if they have medical conditions, allergies or are on medication.

 Orders and Payments

All orders placed through the website are subject to acceptance and availability.

Payment must be completed using the available payment methods before the order is processed.

Once your order is confirmed, you will receive an email or SMS with the order details.

Sagar Ayur Pharma reserves the right to cancel an order in case of incorrect information, pricing errors, stock issues or suspected misuse.

 Pricing

All prices listed on the website are inclusive or exclusive of taxes as mentioned on the product page.

Prices may change based on stock, offers, or updates from suppliers. The price visible at the time of purchase will be considered final.

 Shipping and Delivery

Delivery timelines may vary depending on your location, courier partner availability and order volume.

We will share tracking details once the order is dispatched. Any delay caused by courier or logistical issues is not under our control, but we will support you until the order reaches you.

 Cancellations, Returns and Refunds

  • Cancellations can be made before the product is packed or shipped.
  • Returns and refunds are handled as per our Cancellation and Refunds Policy.
  • Only damaged, expired or incorrect items are eligible for return.
  • Opened or used items cannot be returned due to hygiene and safety reasons.

 Use of Customer Information

Your personal details such as name, contact number, address and email are used only for order processing, delivery and support.

We do not share your information with any third party except delivery partners and payment providers required to complete your order.

For more details, please refer to our Privacy Policy.

 Prohibited Activities

Users must not misuse the website in any way. This includes:

  • Sharing false information
  • Attempting to damage or disrupt website operations
  • Using content, images or information without permission
  • Engaging in fraudulent or abusive activities

If any such activity is found, access to the website may be restricted or blocked.

 Limitation of Liability

Sagar Ayur Pharma is not responsible for:

  • Side effects caused due to misuse of a product
  • Allergic reactions not disclosed by the customer
  • Medical issues that require professional guidance
  • Delays caused by courier or external factors

Products must be used as per the instructions provided by the manufacturer.

 Changes to Terms and Conditions

Sagar Ayur Pharma may update or modify these terms when needed.

Users are encouraged to review this page regularly.

Continued use of the website after updates means you agree to the revised terms.

 Contact Us

If you have any questions about these Terms and Conditions, you can reach us at email: support@sagarayurpharma.com or call: +91 80 2528 8660 or WhatsApp +91 88844 01270

Our team will assist you with any concerns or clarifications.